Privacy Policy

Last Updated: June 2026

At Billboards Direct, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, submit an online enquiry, or engage with our outdoor printing and media services.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), ensuring your information is handled with transparency and respect.

1. Information We Collect

To provide you with accurate quotes and high-quality printing services, we may collect the following types of information:

  • Personal Information: This includes your full name, email address, phone number, and company name when you voluntarily submit it through our online quote forms, enquiry forms, or direct email correspondence.

  • Project Details: Information regarding your printing needs, site dimensions, artwork files, and delivery addresses required to fulfill your order.

  • Non-Personal Data (Website Usage): When you browse our website, we may automatically collect non-identifiable data such as your IP address, browser type, device information, and pages visited. This helps us understand how users interact with our site.

2. How We Collect Your Information

We collect information through several channels, primarily when you interact directly with us:

  • When you fill out our “Instant Signage Quote” or “Submit an Enquiry” forms.

  • When you communicate with us via email, phone, or in person regarding a project.

  • Through the use of standard web technologies, such as cookies and analytics trackers, as you navigate our website.

3. How We Use Your Information

The information we collect is strictly used to facilitate and improve our business operations. We may use your data to:

  • Calculate and provide accurate pricing for billboard printing, fence mesh, hoarding, and corflute signs.

  • Respond to your customer service requests, general enquiries, and support needs.

  • Process transactions, manage artwork approvals, and arrange the delivery of physical products.

  • Improve our website functionality, form performance, and user experience.

  • Send administrative emails regarding your project, invoicing, or updates to our policies.

4. Disclosure of Your Information

Billboards Direct does not sell, trade, or rent your personal identification information to others.

We may share your information with trusted third-party service providers only when necessary to operate our business and service you. This includes:

  • Website hosting and email routing services (e.g., FormSubmit) that securely process our online forms.

  • Freight and courier companies required to deliver your printed signage.

  • When required by law to comply with legal processes, regulatory obligations, or lawful requests from public authorities.

5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your data is stored on secure servers, and any data transmitted through our website forms is protected using encryption (SSL). While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses “cookies”—small text files placed on your device—to enhance your browsing experience. Cookies help our site remember your preferences and allow us to gather anonymous analytics regarding site traffic. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent; however, some parts of the site may not function properly without them.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate, out of date, or incomplete. If you wish to review, update, or request the deletion of your personal data, please contact us using the details below.

8. Changes to This Privacy Policy

Billboards Direct reserves the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect.

9. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Billboards Direct, please contact our team:

  • Email: rob@billboardsdirect.com.au